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February 20, 2020

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Chris Butler, Chief Product Architect

IPsoft

Chris Butler is IPSoft's Chief Product Architect focusing on Amelia IPsoft’s conversational agent.

Chris has over 19 years of product and business development experience at companies like Microsoft, KAYAK, and Waze.

At Philosophie (AI design, research, and prototyping) he created techniques like Crazy Eights with randomization, Empathy Mapping for the Machine, and Confusion Mapping to create cross-team alignment while building products.

About IPsoft

IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions.

Get to know Amelia

Amelia can be trained to recognize words and phrases in several languages. She delivers real-life business benefits including lower operating costs, higher customer satisfaction and increased employee productivity.

 

IPsoft was the first company to launch an end-to-end digital platform, 1Desk™, to deliver shared enterprise services. By connecting front-office conversations to back-end systems, IPsoft automates business processes that serve employees, customers and citizens, resulting in rapid resolutions, satisfied users and substantial organizational savings.

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